This Privacy Policy explains how Signature Peptides collects, uses, stores, and protects your personal information when you use our website or place an order.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Order details
Technical Information
We may also automatically collect:
- IP address
- Browser type
- Device information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide customer support
- Send order confirmations and updates
- Improve website performance and user experience
- Comply with legal and regulatory requirements
We do not use your data for unrelated purposes.
3. Data Sharing
We do not sell or rent your personal data.
We may share limited information only with:
- Payment processors (to complete transactions)
- Shipping and courier companies (to deliver orders)
- Legal authorities, if required by law
All third parties are required to handle your data securely.
4. Data Storage & Security
We take appropriate measures to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Your information is stored securely and only accessible to authorized personnel.
5. Cookies
Our website may use cookies to:
- Improve site functionality
- Remember user preferences
- Analyze website traffic
You can disable cookies in your browser settings, but some features may not function properly.
6. Your Rights (UK GDPR)
If you are located in the UK, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to certain types of processing
- Request data portability
To exercise these rights, please contact us.
7. Data Retention
We only keep your personal data for as long as necessary to:
- Fulfil orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.